Policies


CHECK-IN / CHECK-OUT

Check-in time:                2.00 pm

Check-out time:               11.00 am - Please re-confirm your departure time one day prior to your departure date with Reception.

Late check-out:                It may be possible to arrange a late check-out if your accommodation has not been booked by an in-coming guest. Please check with Reception.

UNAUTHORISED LATE CHECKOUT:

Any unauthorized late check-out will incur a charge (฿ 2’000 per hour).


BOOKING FEE POLICY

View Point Resort requires 100% deposit in order to secure your reservation.


CANCELLATION POLICY

To avoid cancellation fees, cancellation has to take place 31 days prior to your arrival.
For cancellations occurring between 30 and 15 days prior to your arrival date, 50% of the full room deposit will be retained.
For cancellations occurring 14 days or less prior to your arrival date and for no shows, your room deposit will be retained in full.

We regret that no refund will be granted for early check-out of View Point Resort.

CLEARING YOUR BILL

Please settle your hotel bill at Reception the evening before your departure date or allow us 30 min preparation time in the morning.  Your bill and room will be checked before departure.  Your bill can be settled in cash or Visa and Mastercard only. Please note that American Express is not accepted.


ADDITIONAL BEDDING

Please note that the additional bedding has to be approved in writing by View Point Resort before arrival - otherwise View Point Resort might deny additional bedding.

For children up to 4 years of age, a free mattress or baby cot can be provided in any room type.

Pool Villas

Additional bedding (mattress) is possible in the following rooms only:

  • Pool Villa 3 - 2 additional mattresses
  • Pool Villa 5 - 2 additional mattresses
  • Pool Villa 6 - 2 additional mattresses

An additional surcharge of ฿ 1,500 (between 5 and 18 years old) per mattress per night and ฿ 2,500 (above 18 years old) applies.  This covers additional bedding, towels, drinking water and breakfast.

Cottages

Additional bedding (mattress) is only possible in the following listed rooms:

  • Deluxe Sea View Cottages (Magical Sunrise) - 1 additional mattres
  • Deluxe Garden View Cottage - 1 additional mattress

For additional surcharge of ฿ 550 (between 5 and 18 years old) per mattress per night and ฿ 800 (above 18 years old) applies.  This covers additional bedding, towels, drinking water and breakfast.

  • Deluxe Beach Front Cottages - 1 additional mattress

For additional surcharge of ฿ 650 (between 5 and 18 years old) per mattress per night and ฿ 1000 (above 18 years old) applies.  This covers additional bedding, towels, drinking water and breakfast.

UPGRADE / DOWNGRADE

Upgrades from one room to another are possible.  Please note that you will have to pay the difference between your previous booking and the new chosen room.  In case of a downgrade please note View Point Resort will not refund you the difference.

TRAVELS TO VIEW POINT RESORT

Guests are responsible for their travel plans to View Point Resort.  It is the guest's responsibility to check that their flight departure and arrival times coincide with any onward travel plans via ferries or buses.   View Point Resort does not accept responsibility for any missed buses or ferries due to incompatible timetables. View Point Resort will not provide any refunds or additional night stay due to changes to flight, ferry or bus timetables.

ATTIRE

We kindly ask you to refrain from topless and nude sunbathing on the beach and at the swimming pool next to the restaurant area.  When in the restaurant and walking around the report, please cover up - wear a T-shirt, shirt, shorts, sarong etc. Please do not wear swimwear inside the restaurant.

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