FREQUENTLY ASKED QUESTIONS

This is where you will find most answers. If you still have questions, don’t hesitate to contact us at:

Yes we do provide a complimentary transfer from the pier to the resort upon check in, all you need to do is inform us of your arrival time and the name of your ferry company at least one day prior. If you need to be picked up from another resort on Koh Tao you will need to inform us of the name of your resort and the time you would like to be picked up.

Please visit the packages page of our website to see our honeymoon specials: Kindly inform us if you will be traveling on your honeymoon and we will try to make your stay as special as possible.

Yes, all room rates quoted include breakfast.

Please visit this page of our website for advice on getting to Koh Tao:

http://viewpointresortkohtaocom.junglecoders.com/location

We do indeed offer private snorkeling trips from the resort; these can be booked at reception one day prior. If you would like to undertake a scuba diving course we are happy to assist you in finding a dive school nearby.

Koh Tao is a beautiful to visit all year round, however please note that monsoon season occurs in October and November and it is typically raining in these two months.

Extra beds are possible in SOME room types at an extra charge/per night. Please see the room description to determine if an extra bed is possible. If you require an extra bed please contact us prior to booking.

We accept Visa, Master Card and Thai Baht.

Early check ins and late check outs may be possible at the discretion of reception. If it is not possible we do have storage for luggage at reception, and you are welcome to use all resort facilities while you are waiting for check in or check out.

View Point Resort will ask for 100% payment of your room booking(s) to secure your reservation. Walk-in guests are also asked to pay 100% before check-in.

To avoid cancellation fees, cancellation has to take place 31 days prior to your arrival. For cancellations occurring between 30 and 15 days prior to your arrival date, 50% of the full room deposit will be retained. For cancellations occurring 14 days or less prior to your arrival date and for no shows, your room deposit will be retained in full. We regret that no refund will be granted for early check-out of View Point Resort.